|
@@ -1,3 +1,6 @@
|
|
|
+def reverse_obj( obj):
|
|
|
+ """Меняет местами ключ и значение"""
|
|
|
+ return {status_code: name for name, status_code in obj.items()}
|
|
|
|
|
|
class Ticket:
|
|
|
TICKET_TYPES = (
|
|
@@ -38,35 +41,51 @@ class Ticket:
|
|
|
])
|
|
|
)
|
|
|
|
|
|
- TICKET_STATUSES_NAMES = {
|
|
|
- 111: "NEW",
|
|
|
- 110: "REOPENED",
|
|
|
- 121: "ASSIGNED",
|
|
|
- 131: "IN PROCESS",
|
|
|
- 149: "WONTFIX",
|
|
|
- 141: "DONE",
|
|
|
- 159: "DUPLICATE",
|
|
|
- 151: "CLOSED",
|
|
|
- 210: "TEMPLATE",
|
|
|
- 211: "BOOKED",
|
|
|
- 212: "ASSIGNED",
|
|
|
- 221: "ACCEPTED",
|
|
|
- 220: "PENDING",
|
|
|
- 229: "DECLINED",
|
|
|
- 222: "PRE-START",
|
|
|
- 231: "PROCESS",
|
|
|
- 238: "PRE-FORCEMAJEUER",
|
|
|
- 239: "FORCEMAJEUER",
|
|
|
- 241: "DONE",
|
|
|
- 249: "CANCELLED",
|
|
|
- 251: "CLOSED",
|
|
|
- 320: "PENDING",
|
|
|
- 321: "ACCEPTED",
|
|
|
- 359: "DECLINED",
|
|
|
- 420: "PENDING",
|
|
|
- 421: "ACCEPTED",
|
|
|
- 459: "DECLINED"
|
|
|
+ request_type = {
|
|
|
+ "NEW": 111,
|
|
|
+ "REOPENED": 110,
|
|
|
+ "ASSIGNED": 121,
|
|
|
+ "IN_PROCESS": 131,
|
|
|
+ "WONTFIX": 149,
|
|
|
+ "DONE": 141,
|
|
|
+ "DUPLICATE": 159,
|
|
|
+ "CLOSED": 151
|
|
|
}
|
|
|
|
|
|
+ service_request_type = {
|
|
|
+ "TEMPLATE": 210,
|
|
|
+ "BOOKED": 211,
|
|
|
+ "ASSIGNED": 212,
|
|
|
+ "ACCEPTED": 221,
|
|
|
+ "PENDING": 220,
|
|
|
+ "DECLINED": 229,
|
|
|
+ "PRE_START": 222,
|
|
|
+ "PROCESS": 231,
|
|
|
+ "PRE_FORCEMAJEUER": 238,
|
|
|
+ "FORCEMAJEUER": 239,
|
|
|
+ "DONE": 241,
|
|
|
+ "CANCELLED": 249,
|
|
|
+ "CLOSED": 251
|
|
|
+ }
|
|
|
+
|
|
|
+ access_request_type = {
|
|
|
+ "PENDING": 320,
|
|
|
+ "ACCEPTED": 321,
|
|
|
+ "DECLINED": 359
|
|
|
+ }
|
|
|
+
|
|
|
+ neg_request_type = {
|
|
|
+ "PENDING": 420,
|
|
|
+ "ACCEPTED": 421,
|
|
|
+ "DECLINED": 459
|
|
|
+ }
|
|
|
+
|
|
|
+ TICKET_STATUSES_NAMES = reverse_obj(request_type) | \
|
|
|
+ reverse_obj(service_request_type) | \
|
|
|
+ reverse_obj(access_request_type) | \
|
|
|
+ reverse_obj(neg_request_type)
|
|
|
+
|
|
|
+
|
|
|
TICKET_TYPES_CHOICES = tuple((item[0], item[1]) for item in TICKET_TYPES)
|
|
|
LIFE_CYCLE_DICT = dict((item[0], item[2]) for item in TICKET_TYPES)
|
|
|
+
|