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@@ -46,34 +46,34 @@ def send_wontfix_notification(user, ticket):
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-def process_in_progress_ticket(ticket, start_time):
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- tickets_new=jsreq.requestGetTicket_user(token, config.API_URL+f"tickets/api/ticket_list/{ticket.id}")
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- for ticket_new in tickets_new:
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- if ticket_new.status == 131:
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- if ticket_new.id in tickets:
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- tickets[ticket_new.id] = {
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+def process_in_progress_ticket(ticket_list, start_time):
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+ tickets=jsreq.requestGetTicket_user(token, config.API_URL+f"tickets/api/ticket_list/{ticket.id}")
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+ for ticket in tickets:
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+ if ticket.status == 131:
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+ if ticket.id in tickets:
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+ tickets[ticket.id] = {
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"reminders": 0,
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"reminders": 0,
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"last_date_reminder": start_time
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"last_date_reminder": start_time
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}
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}
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- if IS_INFINITE_REMINDER or tickets[ticket_new.id]['reminders'] < MAX_REMINDERS:
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- if (start_time - tickets[ticket_new.id]["last_date_reminder"]) > DEFAULT_REMINDER_INTERVAL:
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- send_reminder("st_request_in_process@ej.sharix-app.org", ticket_new)
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-
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- tickets[ticket_new.id]["reminders"] += 1
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- tickets[ticket_new.id]["last_date_reminder"] += start_time
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- elif not IS_INFINITE_REMINDER and tickets[ticket_new.id]['reminders'] >= MAX_REMINDERS:
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- del tickets[ticket_new.id]
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+ if IS_INFINITE_REMINDER or tickets[ticket.id]['reminders'] < MAX_REMINDERS:
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+ if (start_time - tickets[ticket.id]["last_date_reminder"]) > DEFAULT_REMINDER_INTERVAL:
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+ send_reminder("st_request_in_process@ej.sharix-app.org", ticket)
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+
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+ tickets[ticket.id]["reminders"] += 1
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+ tickets[ticket.id]["last_date_reminder"] += start_time
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+ elif not IS_INFINITE_REMINDER and tickets[ticket.id]['reminders'] >= MAX_REMINDERS:
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+ del tickets[ticket.id]
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# Функция смены статуса на WONTFIX
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# Функция смены статуса на WONTFIX
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def status_changer():
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def status_changer():
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while True:
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while True:
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- ticketlist = jsreq.requestGetList(token, config.API_URL + "tickets/api/ticket_list/")
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- for ticket in ticketlist:
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+ ticketlists = jsreq.requestGetList(token, config.API_URL + "tickets/api/ticket_list/")
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+ for ticketlist in ticketlists:
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start_time = datetime.now()
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start_time = datetime.now()
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bot.bot_log(f"{botname} {start_time.strftime('%Y-%m-%d')} Тикет {ticket.id} в обработке\n")
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bot.bot_log(f"{botname} {start_time.strftime('%Y-%m-%d')} Тикет {ticket.id} в обработке\n")
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- t1 = threading.Thread(target=process_in_progress_ticket, args=(ticket, start_time))
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+ t1 = threading.Thread(target=process_in_progress_ticket, args=(ticketlist, start_time))
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t1.start()
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t1.start()
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t1.join() # Ожидаем завершения обработки тикета
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t1.join() # Ожидаем завершения обработки тикета
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time.sleep(DEFAULT_CHECK_INTERVAL)
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time.sleep(DEFAULT_CHECK_INTERVAL)
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