|
@@ -46,30 +46,30 @@ def send_wontfix_notification(user, ticket):
|
|
|
print(f"Отправлено уведомление пользователю {user} о WONTFIX для тикета {ticket.id}")
|
|
|
|
|
|
def ticket_worker(ticket, start_time):
|
|
|
- if ticket.status == 131:
|
|
|
- if ticket.id not in tickets_nt:
|
|
|
- tickets_nt[ticket.id] = {
|
|
|
- "reminders": 0,
|
|
|
- "last_date_reminder": start_time
|
|
|
- }
|
|
|
-
|
|
|
- dtime_notification = start_time - tickets_nt[ticket.id]["last_date_reminder"]
|
|
|
-
|
|
|
- if dtime_notification.seconds > DEFAULT_REMINDER_INTERVAL:
|
|
|
- tickets_nt[ticket.id]["reminders"] += 1
|
|
|
- tickets_nt[ticket.id]["last_date_reminder"] = start_time
|
|
|
-
|
|
|
- if IS_INFINITE_REMINDER or tickets_nt[ticket.id]['reminders'] <= MAX_REMINDERS:
|
|
|
- send_reminder_notification("TEST_USER", ticket)
|
|
|
- else:
|
|
|
- del tickets_nt[ticket.id]
|
|
|
- jsreq.requestPatchTicketUser(token, config.API_URL+f"tickets/api/ticket/{ticket.id}/status", { "status": 149 })
|
|
|
- send_wontfix_notification("TEST_USER", ticket)
|
|
|
+ if ticket.id not in tickets_nt:
|
|
|
+ tickets_nt[ticket.id] = {
|
|
|
+ "reminders": 0,
|
|
|
+ "last_date_reminder": start_time
|
|
|
+ }
|
|
|
+
|
|
|
+ dtime_notification = start_time - tickets_nt[ticket.id]["last_date_reminder"]
|
|
|
+
|
|
|
+ if dtime_notification.seconds > DEFAULT_REMINDER_INTERVAL:
|
|
|
+ tickets_nt[ticket.id]["reminders"] += 1
|
|
|
+ tickets_nt[ticket.id]["last_date_reminder"] = start_time
|
|
|
+
|
|
|
+ if IS_INFINITE_REMINDER or tickets_nt[ticket.id]['reminders'] <= MAX_REMINDERS:
|
|
|
+ send_reminder_notification("TEST_USER", ticket)
|
|
|
+ else:
|
|
|
+ del tickets_nt[ticket.id]
|
|
|
+ jsreq.requestPatchTicketUser(token, config.API_URL+f"tickets/api/ticket/{ticket.id}/status", { "status": 149 })
|
|
|
+ send_wontfix_notification("TEST_USER", ticket)
|
|
|
|
|
|
def ticket_list_worker(ticket_list, start_time):
|
|
|
tickets=jsreq.requestGetTicket_user(token, config.API_URL+f"tickets/api/ticket_list/{ticket_list.id}")
|
|
|
for ticket in tickets:
|
|
|
- ticket_worker(ticket, start_time)
|
|
|
+ if ticket.status == 131:
|
|
|
+ ticket_worker(ticket, start_time)
|
|
|
|
|
|
def status_changer():
|
|
|
while True:
|