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@@ -49,21 +49,22 @@ def send_wontfix_notification(user, ticket):
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def process_in_progress_ticket(ticket, start_time):
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def process_in_progress_ticket(ticket, start_time):
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tickets_new=jsreq.requestGetTicket_user(token, config.API_URL+f"tickets/api/ticket_list/{ticket.id}")
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tickets_new=jsreq.requestGetTicket_user(token, config.API_URL+f"tickets/api/ticket_list/{ticket.id}")
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for ticket_new in tickets_new:
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for ticket_new in tickets_new:
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- if ticket_new.id in tickets:
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- tickets[ticket_new.id] = {
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- "reminders": 0,
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- "last_date_reminder": start_time
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- }
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-
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- if IS_INFINITE_REMINDER or tickets[ticket_new.id]['reminders'] < MAX_REMINDERS:
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- if (start_time - tickets[ticket_new.id]["last_date_reminder"]) > DEFAULT_REMINDER_INTERVAL:
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- send_reminder("st_request_in_process@ej.sharix-app.org", ticket_new)
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-
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- tickets[ticket_new.id]["reminders"] += 1
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- tickets[ticket_new.id]["last_date_reminder"] += start_time
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- elif not IS_INFINITE_REMINDER and tickets[ticket_new.id]['reminders'] >= MAX_REMINDERS:
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- del tickets[ticket_new.id]
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- # Функция смены статуса на WONTFIX
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+ if ticket_new.status == 131:
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+ if ticket_new.id in tickets:
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+ tickets[ticket_new.id] = {
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+ "reminders": 0,
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+ "last_date_reminder": start_time
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+ }
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+
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+ if IS_INFINITE_REMINDER or tickets[ticket_new.id]['reminders'] < MAX_REMINDERS:
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+ if (start_time - tickets[ticket_new.id]["last_date_reminder"]) > DEFAULT_REMINDER_INTERVAL:
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+ send_reminder("st_request_in_process@ej.sharix-app.org", ticket_new)
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+
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+ tickets[ticket_new.id]["reminders"] += 1
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+ tickets[ticket_new.id]["last_date_reminder"] += start_time
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+ elif not IS_INFINITE_REMINDER and tickets[ticket_new.id]['reminders'] >= MAX_REMINDERS:
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+ del tickets[ticket_new.id]
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+ # Функция смены статуса на WONTFIX
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def status_changer():
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def status_changer():
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